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Return & Refund Policy

Turnaround

All orders received before 3pm EST are shipped the same business day, all other orders are shipped the next business day (Monday – Friday).  Orders typically arrive 3-5 business days within the continental USA.  For International orders, expect longer delivery times.  Any local customs fees are the responsibility of the customer.

We use the following carriers to deliver our orders:

  • USPS
  • DHL
  • UPS
  • FedEx

Order Tracking

If a tracking # is provided by the shipping carrier, we will update your order with the tracking information. Please note that some orders using 1st Class USPS mail will not have tracking numbers.

Shipping Rates

The rate charged for the shipping of your order is based on the weight of your products, and your location. Before the final checkout page you will be shown what the cost of shipping will be, and you will have a chance to not place your order if you decide not to.

Back Orders

If an item goes on back order we will ship you the part of your order that is in stock. When the item becomes available we will ship you the rest of your order. You will not be charged any additional shipping and handling for the second shipment.

 

Returns / Refunds

All returns must be in their original, unopened Shrink Wrapped container.  We will accept any return within 30 days of purchase.  Please send us an email with your return request  to Shipping@AthlonRub.com.  

 

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